Scaling Solutions SCALING SOLUTIONS Get a free mockup
FAQ

Asked, answered.

The questions every owner asks before working with us, answered the way we'd answer them across a table. No fine print energy.

How does the phone answering trial work?

I set it up with you on a short video call, and it answers as your business. Your phone still rings first, and it picks up the calls you miss, or on the $499 plan, every call. It's free for 7 days. If it's not for you, text me before day 7 ends and that's it, you pay nothing. If you keep it, your plan starts on day 8, $399 a month for missed calls or $499 for every call. No setup fee, and it's month to month after that. Want to hear it first? Call 587 801 0617, our own line, and it answers.

Will callers know it's not a person?

Yes. It tells every caller it's an automated assistant and that the call is recorded. It gets their name, number, address and what they need, then texts you the job. It never quotes a price or promises a time. If a caller describes something dangerous, like a gas smell or someone hurt, it tells them to call 911 first.

Do I actually own the website?

If you bought the site outright, yes, from the day it goes live. The domain is registered in your name, the files are yours, and if you ever want a different developer you get everything handed over. The ads plans run a three month minimum and then go month to month. Care and the Scaling CRM have no minimum at all, cancel those whenever you like.

What does the free mockup actually mean?

We build your real homepage, your business, your services, your area, before you've paid or signed anything. You look at the finished thing, not a sketch. If you don't like it, you walk and it cost you nothing.

When do I pay?

After you approve the finished site. The order is: free mockup, you approve the full build, then you pay, and it goes live the same day. Money never moves before you've seen exactly what you're buying.

Why not just use Wix or a website builder?

You can, plenty do. But a builder site is a monthly rental you assemble yourself, and it usually looks like one. Ours are custom-built to make the phone ring, they load faster, they rank better, and you own them. One flat price beats a forever subscription.

How much is a website, exactly?

One price, one time, yours to own. A website is $1,299 for unlimited pages, a page for each service and each town you cover so Google can rank them separately, and online booking for estimates. It is $499 when you also take a monthly plan, Facebook ads or phone answering. No subscription on it. It's this cheap because there's no agency between you and the person building it.

How fast is it really live?

The finished site is typically ready within about a week of getting your photos and details. You approve it, pay, and it publishes the same day.

What happens if I cancel Care?

Nothing dramatic. Care is optional and month to month. Cancel any time and your site stays up. You just maintain it yourself from there.

How do the ads work?

We run Meta ads, which means Facebook, Instagram, or both. Which one depends on where your customers actually spend their time, and we decide that before any money moves. There are three plans, $499, $1,199 and $1,999 a month, and every one includes your Google Business Profile, the tracking and a landing page. What changes between them is how much runs: one campaign up to as many as the business needs, four new ads a month up to twelve, and how often you get a report. A $499 one time setup, paid with the first month, and a three month minimum. Ad spend is separate, it goes on your card straight to Meta, and there is no minimum spend. Add a website for $499.

What's a CRM and do I need one?

It's software that remembers every customer and follows up automatically. Birthday and home-anniversary emails, sent on their own, plus mass email whenever you want it. If your customers come back every few years, realtors, contractors, clinics, it quietly prints money. From $599 to build, then $69 a month to run it, which covers every email it sends on your behalf. It sends email, not text messages.

What about hosting fees?

On Care, hosting and your domain are covered by the $69 a month, with no separate bill. Without Care, the site lives in your own hosting account, paid straight to the host, never through us. Either way, you'll never get a surprise invoice from us for keeping the lights on.

Question not here? Just ask.